How Do I Contact Fitbit Customer Service

April 25, 2021

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Frequently Asked Question


How many years will a Fitbit last?

The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence. When products stop working on their own shortly after the warranty period is over, this looks highly suspicious and seems greedy...


How do I chat with Fitbit?

Use Fitbit’s live chat feature. Fill out the form’s details, including your name, the email address you use with your Fitbit account, device type, and issue. Then, press Request Chat, and a confirmation screen lists your place in line for the next available agent. ...


Does fitbit have a microphone?

Fitbit has also added a microphone to the Versa 2, giving it some limited voice control abilities. There’s no speaker, so you can‘t use it as a speakerphone, but if you have it paired to an Android device, you can speak replies to messages and it will turn those into text. ...


Does any fitbit have a microphone?

The Versa 2 debuts an on-device microphone, which enables Amazon Alexa, along with a Spotify app to control music and podcasts and FitBit Pay, a competitor to Apple Pay. … She also pointed out the Versa 2 mic will enable Android users to dictate replies to text messages. ...


Does Fitbit Charge 4 have a microphone?

The Charge 4 looks identical to its predecessor. … Fitbit Versa 3 vs. Fitbit Charge 4: Let’s break it down. Fitbit Versa 3 Fitbit Charge 4 Sensors Optical heart rate, accelerometer, altimeter, SpO2, ambient light sensor Optical heart rate, altimeter, accelerometer, SpO2 Micro...


Does Fitbit Charge 3 have a microphone?

The Fitbit Charge 3 doesn’t have a built-in mic or speakers, so you can’t make phone calls. ...


Does fitbit have a microphone?

Fitbit has also added a microphone to the Versa 2, giving it some limited voice control abilities. There’s no speaker, so you can‘t use it as a speakerphone, but if you have it paired to an Android device, you can speak replies to messages and it will turn those into text. ...


How do I talk to someone at Fitbit?

To contact Fitbit, call their customer service line at 877-623-4997, chat with a representative online, send them a message on Twitter, or submit a general inquiry to get your questions answered. ...


Do Fitbits have a lifetime warranty?

Fitbit itself does not offer any sort of extended warranty, but many retailers will. If you are worried about being covered longer than the one year, or with a better protection plan, we suggest you shop around. … It kicks in after the manufacturer warranty and could be worth a look. ...


Are Fitbits worth it 2020?

Fitbits hold their charge for between four and seven days and charge in just two hours, and almost all Fitbits are water-resistant. Even in 2020, the pros far outweigh the cons, making that steeper entry price of $69.95 much easier to justify. ...


Can a Fitbit battery be replaced?

By replacing your Fitbit battery with a TAE replacement, you will be able to expect up to 4 days of life! Simply pop off the back, black plastic cover and you will have access to the battery. Solder the new battery to the existing wiring. ...


Why did my Fitbit stop working?

You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps & notifications>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. ...


Why did my Fitbit stop working?

You may need to force quit the Fitbit app. From your mobile device, head to Settings>Apps & notifications>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. ...


How many years will a Fitbit last?

The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence. When products stop working on their own shortly after the warranty period is over, this looks highly suspicious and seems greedy...


Is fitbit offline?

Fitbit.com is UP and reachable by us. The above graph displays service status activity for Fitbit.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site...


Has fitbit been hacked?

Unfortunately, this isn’t the first time Fitbit has been hacked. In January 2016, BuzzFeed News reported that dozens of Fitbit users’ online accounts had been attacked by hackers in December 2015. The cybercriminals used email addresses and passwords from third-party websites to log in...