What Is A Customer Service Representative At Family Dollar

April 25, 2021

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Frequently Asked Question


What are the 7 qualities of good customer service?

7 Must-Have Qualities of a Stellar Customer Service Rep Problem-Solving Skills. The number one skill you need to excel in customer service is problem-solving. … Clear Communication. … Friendly Attitude. … Empathy. … Business Acumen. … Product/Service Knowledge. ...


What are 3 important qualities of customer service?

Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track. ...


What are the top 3 priorities for a customer service representative?

To overcome these and other challenges, service leaders’ top three priorities in 2020 are: Digital channels and infrastructure. Customer service representatives. Data, voice of the customer (VoC) and customer service metrics. ...


How would you describe your customer service skills?

Here are the top customer service skills your representatives need, according to data. Persuasive Speaking Skills. Think of the most persuasive speaker in your organization. … Empathy. … Adaptability. … Ability to Use Positive Language. … Clear Communication Skills. &#...


How much does Family Dollar pay a hour?

How much does Family Dollar in California pay? Average Family Dollar hourly pay ranges from approximately $13.83 per hour for Assistant Store Manager to $16.38 per hour for PT Assistant. ...


What stores pay $15 an hour?

Amazon, Costco, and Target all pay workers at least $15 per hour. ...


What is the starting pay at Dollar Tree?

Average Dollar Tree hourly pay ranges from approximately $8.57 per hour for Cashier/Clerk to $18.51 per hour for Maintenance Technician. The average Dollar Tree salary ranges from approximately $15,000 per year for Lead Cashier to $77,449 per year for District Manager. ...


How much do Family Dollar stockers make?

How much does a Cashier/Stocker at Family Dollar Stores make? The typical Family Dollar Stores Cashier/Stocker salary is $9. Cashier/Stocker salaries at Family Dollar Stores can range from $8 – $14. ...


What are the duties of a customer service representative?

Customer Service Representative Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts b...


Does a customer service representative need a degree?

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers. ...


How would you describe your customer service skills?

Here are the top customer service skills your representatives need, according to data. Persuasive Speaking Skills. Think of the most persuasive speaker in your organization. … Empathy. … Adaptability. … Ability to Use Positive Language. … Clear Communication Skills. &#...


What are 3 important qualities of customer service?

Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track. ...


What’s the difference between customer service and cashier?

Typically a cashier only has to ring up and sell merchandise to a customer. Customer service deals with that in addition to returns, special order merchandise, order pulling, deliveries, online orders, and being the primary phone contact in the store. Customer service deals with returns, and custo...


What is another title for customer service representative?

43 customer service job titles and team names Customer service team names Customer service job titles Customer Operations Customer Service Agent Customer Service Customer Success Advisor Customer Success Customer Support Associate Customer Support Customer Support Associate ...


What are the duties and responsibilities of customer service?

What are the duties of a customer service representative? Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes. ...


What job title is a cashier?

Job titles tend to vary somewhat from one company to the next. The same job might be called a “front end associate,” a “cashier,” or a “checker,” depending on who the employer is. ...