Why Is Dell Customer Service So Bad

April 25, 2021

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Frequently Asked Question


Which computer manufacturer has the best customer service?

In manufacturer tech support, Apple scored an 82 out of 100, as well as a 5 out of 5 for phone support and a 4 out of 5 for online support. And readers reported that their problems were solved 79 percent of the time. The next two most highly rated companies, Microsoft and Dell, scored a 68 and 56,...


Who has the best tech support for computers?

These companies have been identified as the best of the best in the field of tech support services. Geek Squad. Geek Squad is one of the most recognizable brands in the field of tech support and is highly-reviewed by users. … Bask. … My Nerds. … AskPCExperts. … OmniTec...


Which laptop company has best service?

Dell. HP. APPLE. ASUS. LENOVO. ACER. MSI. ...


Does Dell have good customer service?

Is Dell customer service good? 2020 rating. … Last year, Dell provided us with quick, accurate answers to most of our questions, but they were a little too eager to take remote control of our laptops. This year, we were once again impressed with the amount of correct answers we received from...


Is Dell Com safe to buy from?

Dell.com is ‘safe’ to buy from. Warranty is warranty is warranty. If you were to buy from Curry’s, after some point they’d refer you to Dell for warranty repair. It’s the same device. ...


Is it safe to buy laptop from Dell website?

Should I consider buying Dell laptops from their official site? Yes. If you are worried about the updated spec you will be able to get on their site. ...


Is Dell a good brand?

If you need a PC for work or school and want it to last for as long as possible, Dell’s machines are a great choice. And Dell has arguably one of the best business laptops in its Latitude 7400 2-in-1, which offers a solid design and multi-day battery life. … And Dell isn’t standi...


Why Dell laptops are bad?

Another reason why Dell sucks is because of the continuity of their products. They release the same product year after year with better CPU/RAM/Graphics but hey, people need a design change. ...


How do I complain about Dell service?

How to create a Service Request Online? Identify your Dell product: … From the drop-down list, select the symptom or component corresponding to the issue. Click Create Service Request. … Enter the details in the following fields of the form and click Submit. ...


How do I get help from Dell?

We can still help you, even if you’re out of warranty. Reach out to a Dell-trained expert by phone or through email. Call us now at 1-800-288-4410. Search for a solution on the Dell support site. ...


How do I contact Dell customer service?

1-800-456-3355, option 3 About Dell Technologies. Social Impact. Anti-Slavery & Human Trafficking. ...


Which laptop brand has the best customer service?

Here are our winners and losers for Tech Support Showdown 2020. … In short, it’s time for Apple to make a few tweaks. Razer (90/100) … Apple (85/100) … Alienware (77/100) … Microsoft (74/100) … Google (71/100) … Samsung (71/100) … Lenovo (70/1...


Is Dell Com safe to buy from?

Dell.com is ‘safe’ to buy from. Warranty is warranty is warranty. If you were to buy from Curry’s, after some point they’d refer you to Dell for warranty repair. It’s the same device. ...


What are the problems with Dell laptops?

Dell Laptop Not Turning On: Improper Working Of Screen: The symptom for this problem includes flickers, completely black display, and difficulty to read. … Unresponsive Trackpad. This is one of the common Dell laptop problems that makes the users feel irritated. … Overheating. ̷...


Is Dell still a good computer?

Though Dell has its premium lines, it’s also been very good at building excellent budget machines. … Of course, being a budget laptop, some sacrifices have been made – namely, its build and heat management. However, for the budget-minded, this is certainly among the best Dell laptops...


Is Dell or HP better?

Generally, Dell computers are some of the best available and are considered to be better than HP. Though HP have some great laptops, across their whole range there are many that can’t compete with other brands. Whereas Dell have a pretty great range of laptops across the board. ...